PayeeDiff Support
Contact us about app operation, issues, In-App Purchase, restoring purchases, or privacy.
Email PayeeDiff Support (info@makeachange.co.jp). If your email app does not open, enter info@makeachange.co.jp as the recipient and “PayeeDiff Support” as the subject.
Do not send: bank routing numbers, account numbers, invoice images, Face ID information, full purchase receipts, Apple IDs, passwords, or authentication codes.
Helpful information to include
- Your iPhone model and iOS version
- Your PayeeDiff version and build number
- The action that caused the issue and the message shown
- Steps to reproduce that contain no sensitive information
Restore a purchase
Select “Restore Purchases” in the App. You must be signed in to the App Store with the Apple ID used for the purchase. Do not send us your Apple ID or password.
If the camera is unavailable
Check camera access for PayeeDiff in iPhone Settings. Do not send an invoice image to Support.
Delete saved baselines
You can delete an individual vendor in the App. To erase all locally stored information, use the function that erases the local vault. Erased information cannot be recovered.
About comparison results
PayeeDiff is a text-comparison aid and does not guarantee that a payment is legitimate. If a result is different or unknown, stop the payment and confirm with the vendor through a contact method that was verified in advance.